Refund Policy

1. Overview

This Refund Policy outlines the terms under which refunds may be issued for satellite internet-related services or products offered throug starline-order.online.

We are an independent informational or marketing platform and are not directly affiliated with satellite internet providers such as  Internet unless explicitly stated.

2. Service Subscriptions

If you purchase a service plan directly from a satellite internet provider, refund eligibility will be subject to that provider’s official refund and cancellation policies.

We are not responsible for:

• Provider billing disputes

• Service interruptions

• Installation delays

• Network performance issues

Please contact your service provider directly for subscription-related refunds.

3. Equipment Returns (If Applicable)

If equipment is purchased through our website (if applicable):

• Refund requests must be submitted within [7/14/30] days of delivery.

• Equipment must be returned in original condition and packaging.

• Customer is responsible for return shipping costs unless the item is defective.

• Refunds will be processed after inspection of returned equipment.

4. Non-Refundable Items

The following are generally non-refundable:

• Installation fees

• Activation fees

• Used or damaged equipment

• Services already delivered

• Promotional or discounted plans (unless otherwise stated)

5. Processing Time

Approved refunds will be processed within [7–14 business days] to the original payment method.

Processing times may vary depending on the payment provider or bank.

6. Cancellations

Customers may cancel services at any time; however:

• Early termination fees may apply depending on provider contracts.

• Monthly subscription fees already billed may not be refundable.

Please review your provider agreement carefully before cancellation.

7. Contact Us

For refund inquiries related to purchases made through our website:

📧 Email: info@starline-order.online

Important Notice

Service performance, speeds, and availability may vary due to weather conditions, network congestion, location, and technical limitations. Refund eligibility does not guarantee service-level performance beyond what is stated in provider agreements.